Terms and Conditions

🛍️ Terms and Conditions – TexKSA Store

Please read these Terms and Conditions carefully before using the TexKSA online store. By accessing or using the website, you agree to be bound by these Terms, which are in full compliance with the E-Commerce Law and its Executive Regulations in the Kingdom of Saudi Arabia.

1. Definitions
   • Store: The TexKSA online store specializing in smart home products.
   • Customer: Any natural or legal person who visits, uses, or purchases from the store.
   • Products: All items available for sale through the online store.

2. Store Information

• Trade Name: TexKSA
• Business Location: Khobar, Kingdom of Saudi Arabia
• Contact Information:
  📧Email:  service@gmail.com
  📞 Phone: +966501584155
  🌐 Website: www.texksa.com

3. General Sales Terms

• All listed prices include Value Added Tax (VAT).
• TexKSA reserves the right to modify prices, products, or promotions at any time without prior notice.

4. Orders and Payments

• Orders are processed only after verifying customer information and confirming payment.
• Accepted payment methods include: Mada, Visa, MasterCard, Apple Pay, STC Pay, and other approved gateways.
• The store reserves the right to refuse or cancel any order in case of pricing errors or product unavailability.

5. Shipping and Delivery

• Orders are shipped within the Kingdom of Saudi Arabia within 2 to 5 business days.
• Delivery is handled by approved shipping providers.
• The customer is responsible for providing an accurate address to avoid delays or loss.

6. Return and Exchange Policy

In accordance with the Saudi E-Commerce Law:

• Customers may return or exchange products within 7 days of receiptif defective or not as described.
• Items must be in their original condition, including packaging and invoice.
• Opened or used products cannot be returned unless they are defective.
• If the error is on the store's side, TexKSA will bear all return shipping costs.
• For requests, please contact: texksa.service@gmail.com

7. Warranty

• Some products come with a manufacturer's warrantyranging from 1 to 3 years, depending on the item.
• The warranty covers manufacturing defects onlyand excludes misuse or improper installation.
• An original invoice is required to claim the warranty.

8. Data Protection

• TexKSA is committed to protecting customer data in accordance with the Saudi Personal Data Protection Law.
• Customer data will not be shared with third parties without explicit consent, except upon official request by competent authorities.

9. Intellectual Property

All content on the website, including text, images, designs, and logos, is the exclusive property of TexKSA and is protected under copyright and trademark laws.

10. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia.
In case of any dispute, jurisdiction lies with the courts of Saudi Arabia.

11. Amendments to the Terms

TexKSA reserves the right to amend these Terms at any time.
Customers will be notified of any material changes via the website or email.
We encourage customers to review this page regularly.

📅 Last updated: April 20, 2025